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Big Star's food truck failed inspection. Will it go rogue?

Posted in Consume blog by David Tamarkin on Oct 6, 2011 at 11:00am

Big Star's food truck

Photo: Martha Williams

The truck in Big Star’s parking lot isn’t supposed to be a tease. The fact that it’s been sitting there, idle, for weeks is the result of high hopes: The truck, which Big Star chef Justin Large has named Consuela, has been waiting for the City Council to change the street food laws to make it legal for trucks to cook food to order. Hoping that the laws would change sooner than they have, One Off Hospitality (the restaurant group behind Big Star, Blackbird, Avec, Publican, etc.) bought Consuela fully outfitted (she came from the West Coast, where cooking on trucks is legal). “We wanted to hit the ground running as soon as the law changed,” Large says.

But when it became apparent the laws weren’t going to change anytime soon—and as the truck, which One Off had already sunk a chunk of cash into, sat around not making any money—the company decided to retrofit the Consuela to meet current food-truck standards. The grill, the fryer, the three-compartment sink—the One Off crew concealed all of it with stainless steel counters. “Which is hilarious,” Large says, “because [the sink] is meant for cleaning and keeping things clean and putting out a responsible and safe product. Which leads me to believe that the reason the food-truck law is not passing probably has nothing to do with food-safety issues—it’s probably more [because] brick-and-mortar restaurants [are] pushing back a little bit.” 

About a month ago, it looked as if Consuela was finally getting ready to roll—Large says the truck was “to the point where we thought it would pass inspection.” So the Health Department was called, and an inspection was scheduled. 

It didn’t go as Large had hoped. “Immediately [the inspector] came on the truck, saw cutting boards, and was like, ‘You guys fail,’ ” he says. The presence of removable cutting boards in the truck signaled to the health inspector that One Off might intend to prep food on the truck. So she failed them. (Calls to the Health Department on this matter were not immediately returned.)

Large understands the inspector was merely doing her job. “I’m not bagging on the Health Department at all. It’s not really their fault—they’re just enforcing the laws on the books.” But the failed inspection left One Off with few options. “Our recourse at that point would have been to remove all of that equipment and to get reinspected,” Large says.

They decided instead to do the opposite. They removed the stainless-steel countertops, revealing the cooking equipment again. And as of last week, chef Paul Kahan was suggesting in public that the truck would roll, legal or not.

Talk about Consuela going rogue has been understandably vague for fear of creating the impression that One Off is giving the city the finger. “We want to abide. We want to comply. We really want to comply with the city,” says One Off’s Donnie Madia. “But it’s also: We’re businessmen. We want to comply but we have an unbelievable opportunity. We have a really great product. And we want to share that product with people who can’t get to Big Star.

“We’re not here to impede on any brick-and-mortar restaurant,” he adds. “Not our style. Never has been.” He goes on to say that should Consuela go rogue, it would likely park in restaurant-bereft areas. 

Large hints that, at first, Consuela may show up on private property, where the murky truck laws can’t reach her. And at these events, maybe, just maybe, the food (Big Star staples like the pork belly and fish tacos, as well as Consuela originals—tamales, maybe a burger) will be given away for free. But after that, Large says, Consuela will hit the streets. “Maybe make some late-night runs outside of bars or do things of that nature,” he says. 

Will tickets and fines—the city's presumed form of punishment for going rogue—stop One-Off? Not until the fines get truly out of hand, Large says. The point is to be out there and stay out there, “to force the conversation a little bit.”

“There’s going to be people that are going to be pissed off at us for doing it, and there’s going to be people who applaud us for doing it,” Large says. “[But] at the very least, people are now talking.”

If and when Consuela takes off, it will be announced via Kahan’s Twitter account, @paulkahan.

 

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10/06/2011
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Sounds like a spoiled baby who can't get his way to me. Don't they make enough money with all their corporate restaurants. Let the little guys earn an honest buck by passing inspection and doing it legally. Another group of people who feel they are "Privledged" and above the law. the City should fine them until they're bankrupt!!!!! Would never eat at their truck after reading this article
By shoegal (not verified) on 10/06/2011 at 1:12 pm
They don't sound like privileged babies, they sound like people bucking up against this city's lame laws on food trucks. Do your research on this- the laws almost make it impossible to do anything or serve anything of any value. "Roach Coaches" all over this city cook like crazy and no one says a word. The laws actually make it so that safety is lessened because food is sitting for hours due to the inability to prep on demand. Chicago needs to look to other cities where trucks operate fully and citizens are ecstatic with the choices they get. Rahm is supposed to bring this to another level- when?
By JK Row (not verified) on 10/06/2011 at 1:29 pm
Sorry don't agree. There are plenty of top notch food trucks out on the street right now and they figured out a way to get past inspection. They are just mad all their money can't help them out this time.
By shoegal (not verified) on 10/06/2011 at 1:59 pm
Shoegal, Big Star's food truck is not meant to give the collective finger to anyone involved in the food truck movement. This is an attempt to force the city to have an immediate and cogent conversation regarding a change in mobile food dispensing law. As far as our bottom line is concerned, on these "rogue" runs we will be giving our freshly prepared food away. This is not an attempt to line our collective coffers. We are not above the law, and fully realize we are breaking in it in hopes of greater change. Stop by, we'll give you a free taco.
By Justin Large (not verified) on 10/06/2011 at 3:45 pm
Again, take a look at the current laws regarding food trucks. I don't think "top notch" means eating pre prepped food when it could be easily and more safely made to order. I will NEVER understand why these trucks can't operate fully as they do in other cities but I can buy a hot ear of corn with mayonnaise rubbed all over it out of an igloo cooler on wheels. Bogus.
By Anonymous (not verified) on 10/06/2011 at 3:51 pm
Justin while I appreciate your comments the gist of the article is simply you bought an expensive food trucks in hopes of making money- it's sitting there losing money so now you're trying to change the laws so you can get it out there on the street to bring you back in the black (and as the truck, which One Off had already sunk a chunk of cash into, sat around not making any money—the company decided to retrofit the Consuela). Maybe it's the way the story was "spun" but it certainly doesn't seem like you're doing this and taking a stand for the other food trucks out there on the street or for the good of Chicago- it's for personal reasons- to make back the "chunk of cash" you sunk into the truck. I've eaten at all the restaurants under the companies umbrella and enjoyed them very much... but ya gotta admit to the reason you're fighting so hard to change the law.... it's about making a buck. No where in the article did it state the food would be "gratis" to prove a point- just sayin'
By shoegal (not verified) on 10/06/2011 at 4:02 pm
Thing is we aren't talking saving the rain forests here- no one is claiming to fight for this out of pure duty and love of food trucking! Anyone with a food truck wants to make money. That's a given and this shouldn't be a conversation about that. A lot of people likely want Big Star to use it's name and buck up against this faltering system so that it opens the doors for many. I'm sure there are plenty of restaurants who would be glad to have this fight won so that they can either jump into the game or be able to serve better food than they currently can on their trucks. It actually does state in article that some of these rogue missions would pass out free goods Ie: from the story- "will be given away for free. Big Star certainly villians because they want to do what they do in the truck. No one is fighting this policy for simply the love of it.
By JK Row (not verified) on 10/06/2011 at 4:21 pm
Shoegal, thanks for your comments. I still think you are missing the point. It is not about the Big Star truck making money, it's about every food truck making money, and not being so completely restricted by the city as to what they can and can't sell. Most every other major city (and some minor ones) in the country has a vibrant food truck scene, food trucks that prepare their goods to order. I can say from experience food prepped to order is far superior in taste, texture, and overall quality than food that has been held at 140 degrees or more for an unknown amount of time. It's time for Chicago, which touts itself a leader in the culinary world, to catch up with the rest of the world. Why are we not keeping pace with L.A., Austin, New York, etc.? That's the conversation we are looking to have. It is not a bunch of sour grapes regarding how much money we've spent on the truck itself.
By Justin Large (not verified) on 10/06/2011 at 4:21 pm
@JK Row- yes you are correct- I didn't see the part hwere it said the food would initially be given out for free @Justin- I do see the point. I LOVE chicago because it has become a mecca of good eating. I think you're missing my point that the story was more slanted at you trying to recoup losses on a non mobile truck than trying to change the Fod truck scene in Chicago I'm assuming I won't see either of you at Truckin thursday tonight :)
By shoegal (not verified) on 10/06/2011 at 4:34 pm
@shoegal, you're an idiot. They are giving away the food for free. Even if they weren't, OF COURSE they want to make money and recoup losses! So does every food truck thats out there! But the whole damn point is current food truck laws are way too restrictive for everyone. Big Star is pushing to get rid of b.s. and antiquated laws that do NOT allow food to be cooked on the truck. I suppose you'd rather stick with the "everything must be pre-prepared" system. The "little guys," as you say, would benefit from law change as well. Ask any chef, they would rather have their food eaten fresh, not prepared hours before and sitting in a warmer. But that's a bad thing for you, you'd rather stick to microwaved delights. (again even though all YOUR favorite "little guys" food would greatly benefit as well from a law change). If you can't understand what's going on here, then I feel bad for you, cause it's pretty straight forward. By not eating at the truck you're only hurting yourself because those tacos are damn good. Thank you big star, I stopped by the truck at wood/fulton last night and got some GLORIOUS free tacos! Keep it up, and get those laws changed!
By Carl Hungus (not verified) on 10/12/2011 at 9:15 am
Nice Carl- Calling names, swearing and being rude is always a winning combination to get your point across :).. Glad you enjoyed the free food.
By shoegal (not verified) on 10/12/2011 at 9:25 am
PLEASE shoegal, I can't even believe your slamming their sincere attempt to get Consuela up & running! Shouldn't every city in the country have the safest standards when it comes to the food we eat & serve? Give us a break! Get off your soapbox & go eat @ Taco Bell!
By Mark (not verified) on 10/12/2011 at 10:06 am
Mark- sorry to disaapoint but I don't eat at taco bell. I actually enjoy all the fine dining establishments the city has to offer and support the food trucks as well as the attempts to change the food truck laws. You clearly didn't read my comments and the "gist" of my concern. You were too busy jumping on the bandwagon to "scold" without actually being informed :)
By shoegal (not verified) on 10/12/2011 at 10:33 am
Have an Opinion? Let's hear it